This course will step take you through a comprehensive in depth lesson in building the knowledge and skills to plan, architect and manage your infrastructure using a System Center 2012 SP1 Service Manager solution.
In this module you will learn about using Knowledge Management as a key component to manage knowledge-based articles.
In this module you will learn insights for Automated Service Offerings in System Center 2012 Service Manager.
In this module you will learn how Service Manager Reporting & Data Warehouse is the hub for all of System Center and how to architect for your business.
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