IT Pros, if you'd like an overview of the Information Technology Infrastructure Library (ITIL) framework in System Center 2012 R2, including service design capabilities, strategy, and more, be sure to take this course. Microsoft MVP and Director of Concurrency's Infrastructure Practice, Nate Lasnoski, explores configuration and asset management, service operations, and problem management. At the end of the course, you'll have a deep and well-rounded understanding of ITIL for IT Professionals offered in System Center 2012 R2, along with perspective on how these offerings can help ensure success for your company.

Instructors | Nathan Lasnoski - Architect and Director of Infrastructure at Concurrency, Microsoft MVP