In this course, we will discuss how the System Center 2012 Orchestrator and Service Manager components enable you to deploy, automate, update, and manage service offerings within your private cloud. Microsoft’s approach to self-service delivery will be discussed, and how System Center responds to end-user service requests. We will cover methods to challenging operational issues, and how using Orchestrator and Service Manager can allow the IT Pro to automate, standardize and offer self-service IT processes in the private cloud.
This module will provide an overview of the service management and automation functionality included in the new System Center product. We will discuss how the product can be configured for self-service, and how to configure workflows across data center and private cloud environments. We will review the new reporting functionality in System Center that allows the IT pro to maintain a consistent window into their environment using System Center’s business intelligence and dashboard capability.
In this module, we will illustrate how System Center can be used to design effective data center and private cloud reporting processes. We will discuss the data warehouse architecture and how this new architecture has evolved from previous reporting capability in System Center. The foundation of the reporting and data warehouse concepts will be shown, as well as the powerful new functionality of the self-service reporting and dashboard authoring tools. This session also has a comprehensive demonstration that will show how to build reports.