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Introduction to Systems Management & Service Delivery

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Many companies struggle with managing a wide range of disparate, disjointed systems. It prevents them ever getting a holistic view of their IT and limits their options. In this MVA training course, we introduce the concept of joined-up, or ‘integrated’, systems management and show how it can help address many of the issues IT professionals and developers face today.
In this introductory session we've co-created with analysts at Freeform Dynamics, you’ll learn:

  • Why today’s companies are spending too much time and money trying to manage their systems

  • How this is limiting their ability to adapt to changing circumstances

  • The three core approaches currently in use

  • Why it’s just as important to change attitudes as it is to change systems

  • What moving to a service-centric approach means and what it offers the business

  • How System Center 2012 can offer the critical systems management capabilities today’s companies need

This track consists of three main parts, and will take you approximately one hour to complete.

Course owner: Dean Of Colleges
Introduction to Systems Management & Service Delivery
21 Points -  Level 100
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