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2,415,861
students registered
422,274
students registered

General FAQs

Getting started:

Who is eligible to participate in MVA?

Where can I send suggestions and feedback?

What are the benefits for me as a student?

About courses:

How do I know what courses are on MVA?

How do I request a new course?

In what order should I take the course modules?

How do I complete a course and what benefits will I get?

How often can I repeat a self-assessment?

Can I enroll in more than one course?

What are the course levels associated with each course?

How can I access a course given in a language not native to my home country?

Will Jump Starts and live events be available as recordings or on-demand courses?

If a course I’ve completed gets updated, does that affect my recorded progress?

Tracking your progress:

What information is available on My Dashboard?

How do I download a Certificate of Completion?

What is My Learning Plan?

How do I manage My Learning Plan?

Your profile:

What can I update on My Profile page?

Can I change my email ID?

What happens when I share my profile?

Earning points:

What are MVA points and how can I earn points on MVA?

What are the membership levels and how many points are required for each?

How can I improve my ranking and climb up the leader board?

How frequently is the leader board updated?

Where can I see the list of top students?

What are bonus points and how do I get them?

Support Community:

Where can I find someone who can answer my question?

My question isn’t about using the Microsoft Virtual Academy site. Where could I ask questions about the topic of the course I am taking?

                     
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